These Terms and Conditions (“Terms”) govern your access to and use of the services provided by RESHIP (“RESHIP,” “we,” “us,” or “our”). By using our website or engaging our services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, you must not use our services.
RESHIP provides end-to-end logistics and fulfillment solutions designed to facilitate the shipment of products into mainland China. Our services may include, but are not limited to:
RESHIP acts as a logistics and service provider and does not operate as a common carrier. Transportation and delivery services are performed by third-party logistics providers and carriers.
By using RESHIP’s services, you represent and warrant that:
Customers must provide accurate and complete information regarding shipments, including but not limited to product descriptions, quantities, weights, dimensions, and declared values. RESHIP is not responsible for delays, penalties, or additional costs resulting from inaccurate or incomplete information.
Customers are solely responsible for ensuring that all goods comply with applicable laws and regulations in the country of origin, Hong Kong, and mainland China, including customs, import/export, labeling, and safety requirements.
Customers must supply all required documentation, including invoices, certificates, licenses, and permits necessary for customs clearance and regulatory compliance.
Customers must supply all required documentation, including invoices, certificates, licenses, and permits necessary for customs clearance and regulatory compliance.
Customers may not ship any items that are illegal, hazardous, or restricted under applicable laws or carrier regulations. Prohibited items include, but are not limited to:
RESHIP reserves the right to refuse, return, or dispose of any shipment containing prohibited or undeclared items at the Customer’s expense.
All fees for RESHIP services, including storage, handling, shipping, customs processing, and additional services, are disclosed at the time of purchase or quotation and are subject to change without prior notice.
Payment is required in full prior to the initiation of services unless otherwise agreed in writing. RESHIP reserves the right to suspend or terminate services for unpaid balances.
Customers are responsible for any additional costs incurred due to:
RESHIP may provide short-term storage as part of its services. Extended storage may incur additional fees as communicated to the Customer.
Goods left unclaimed or unpaid for more than 90 days may be deemed abandoned. RESHIP reserves the right to dispose of or sell such goods to recover outstanding charges, in accordance with applicable laws.
All delivery timelines are estimates and are not guaranteed. RESHIP is not liable for delays caused by customs processing, regulatory inspections, weather conditions, carrier issues, or other events beyond its control.
RESHIP coordinates transportation through third-party carriers. Once goods are transferred to these carriers, their terms and conditions may also apply.
While RESHIP assists with customs procedures, the Customer remains the importer of record and is ultimately responsible for compliance with all import regulations.
RESHIP may provide guidance and administrative support related to regulatory compliance and product registration in China. However, RESHIP does not guarantee approval by any governmental authority and is not liable for delays or rejections resulting from regulatory decisions.
Incorrect details may result in additional charges or delays.
Risk of loss or damage to goods transfers to the Customer upon delivery to the final destination or to the designated carrier, whichever occurs first.
Shipping insurance is not included unless explicitly purchased. Customers are encouraged to obtain insurance coverage for their shipments. In the absence of insurance, RESHIP’s liability is limited as outlined below.
We accept payments through secure third-party payment processors. By placing an order, you authorize Reship to charge your selected payment method for the total amount, including shipping fees and applicable taxes.
To the fullest extent permitted by law:
The Customer agrees to indemnify, defend, and hold harmless RESHIP, its officers, employees, and agents from and against any claims, damages, liabilities, penalties, or expenses arising from:
If a shipment is refused, undeliverable, or rejected by customs authorities, RESHIP may, at the Customer’s expense:
RESHIP will make reasonable efforts to notify the Customer prior to taking such action.
All content on RESHIP’s website, including text, graphics, logos, and software, is the property of RESHIP and is protected by applicable intellectual property laws. Customers may not use, reproduce, or distribute such content without prior written consent.
RESHIP will take reasonable measures to protect confidential information provided by Customers and will use such information solely for the purpose of delivering its services, except where disclosure is required by law or regulatory authorities.
RESHIP shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, pandemics, labor disputes, governmental actions, war, terrorism, cyberattacks, or transportation disruptions.
RESHIP reserves the right to suspend or terminate services at its discretion if a Customer:
Upon termination, all outstanding fees become immediately due.
These Terms and any disputes arising from or related to RESHIP’s services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.
RESHIP reserves the right to update or modify these Terms at any time. Updated versions will be posted on our website with a revised effective date. Continued use of the services constitutes acceptance of the updated Terms.
These Terms constitute the entire agreement between the Customer and RESHIP regarding the services provided and supersede all prior agreements, communications, or understandings, whether written or oral.
For any questions regarding these Terms and Conditions, please contact:
RESHIP Customer Support
Email: support@reship.com
Website: https://reship.com
© 2024 Reship. sc-int.hk. All rights reserved.
Secure Checkout via NetFi
Your cart is empty