Privacy Policy

At Reship, we collect basic information like your name, contact details, and address to process orders and improve our services. We do not sell your data and only share it when necessary for order fulfillment or legal purposes. Your information is protected with appropriate security measures, and by using our platform, you agree to this policy.

Reship Privacy Policy

At Reship, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or shipping services.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, pickup/delivery address, and account details provided during registration or order placement.

Shipment Information:
Package details such as weight, dimensions, contents (as declared), and delivery instructions.

Payment Information:
Processed securely via third-party payment providers. We do not store full card or banking details.

Technical Information:
IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

Account & Order History:
Shipping history, preferences, and usage behavior to improve service experience.

2. How We Use Your Information

We use your information to:

Process and manage your shipping orders
Coordinate pickups, deliveries, and fulfillment
Communicate order updates, tracking details, and support
Provide customer service
Improve our platform, shipping experience, and pricing models
Send updates, offers, or service-related notifications (only if opted in)
Detect fraud and ensure platform security
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties such as:

Courier and logistics partners (for delivery fulfillment)
Payment gateways (for secure transactions)
Technology and analytics providers
Customer support tools

These parties only access data necessary to perform their services and are required to protect your information.

We may also disclose information if required by law or to protect our rights and prevent fraud.

4. Your Choices

You can update or delete your account information anytime
You can opt out of marketing emails using the unsubscribe link
You can disable cookies via browser settings (may affect functionality)

5. Data Security

We implement appropriate security measures, including:

SSL encryption
Secure payment processing
Restricted access to personal data

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Reship services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

7. International Users

If you access our services from outside India, your data may be transferred and processed in India or other operational regions. By using our services, you consent to such transfers.

8. Your Rights (India & Global Users)

Depending on your location, you may have rights such as:

Access your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Restrict or object to certain data processing
Withdraw consent for marketing communications

To exercise your rights, contact us through your website contact page.

9. Cookie Policy

What Are Cookies?
Cookies are small files stored on your device to enhance your browsing experience.

Types of Cookies We Use:

Essential Cookies: Required for login, account access, and checkout
Performance Cookies: Help analyze website usage (e.g., analytics tools)
Functional Cookies: Store user preferences
Marketing Cookies: Used for ads and campaign tracking

Managing Cookies:
You can disable cookies in your browser, but some features like checkout may not work properly.

10. Updates to Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us through your website contact page.